If you receive an unlock code, switch your Xfinity SIM card out for your new one.They may also send you an unlock code to enter on your new SIM card. After confirming your eligibility, the representative will unlock your phone.Call the Xfinity customer service line or chat with online support to request a phone unlock. Then, find your phone’s original order number. Find your phone’s IMEI number on the back of it.This procedure is quick and easy, and you can even do it yourself! Just follow these simple steps: Once all these basic requirements are met, you will be eligible to unlock your phone. The phone must be active on just one account.Īfter ensuring all the above points apply in your situation, you can begin the process of unlocking your phone to bring it to a new carrier.Only the account holder can request to unlock the phone.Your Xfinity account must not have any overdue charges.The phone must not be stolen or linked to illicit activities.A minimum of 60 days must have passed since the phone’s activation.
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